1. Acceptance of Terms

By accessing or using Review Catch's platform, you agree to be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our platform.

2. Platform Description

Review Catch provides a platform for managing and enhancing online reviews for businesses. Our platform includes features such as review request automation, review monitoring, and reputation management. Please note that we do not provide any "done-for-you" review services directly. Review Catch cannot capture reviews without cooperation and support from users.

3. Account Registration

To access certain features of our platform, you may need to create an account. You agree to provide accurate and complete information during registration and to keep your account credentials secure.

4. User Conduct

You agree to use our platform in compliance with all applicable laws and regulations. You are solely responsible for the content you submit and agree not to engage in any conduct that violates the rights of others or disrupts the proper functioning of our platform.

5. Privacy Policy

Review Catch is committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and disclose your personal information. By using our platform, you consent to the collection and use of your information as described in our Privacy Policy.

6. Communication Consent
By using our platform, you agree to receive transactional communications related to your use of Review Catch, including appointment reminders, service notifications, and other relevant account updates. With your explicit consent, you may also receive marketing messages. Message frequency may vary. Message and data rates may apply. You may opt out of marketing messages at any time by replying STOP or contacting our support team.

7. Intellectual Property

All content and materials provided through our platform, including text, graphics, logos, and software, are the property of Review Catch or its licensors and are protected by intellectual property laws.

8. Disclaimer of Warranties

Our platform is provided on an "as is" and "as available" basis without any warranties, express or implied. Review Catch

does not guarantee the accuracy, completeness, or reliability of any content or information provided through our platform.

9. Limitation of Liability

To the maximum extent permitted by law, Review Catch shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our platform.

10. Modification of Terms

Review Catch reserves the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our platform constitutes acceptance of such changes.

11. Governing Law

These terms and conditions are governed by the laws of New Zealand. Any disputes arising from these terms shall be resolved in the courts of New Zealand.

12. Eligibility for Promotional Offers

All businesses qualify and will be given a free two-week trial and a 30-day money-back guarantee.

13. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at [email protected]

14. Monthly Subscription Requirement

By subscribing to Review Catch's services, you agree to maintain the monthly subscription fee as specified at the time of signup. This fee is required to keep your account active and accessible.

15. Non-Payment Consequence

If your monthly fee is not paid in full by the due date, Review Catch reserves the right to suspend and ultimately terminate your account. Upon termination, all content, data, and account functionality will no longer be accessible.

16. Full Payment for Ownership

If you choose to pay in full to gain ownership of your account, this payment covers only the services and associated content as agreed upon at the time of purchase.

17. Hosting Fee Requirement

Regardless of upfront payment for ownership, a monthly hosting fee is required to maintain your account on our servers. Failure to pay this hosting fee will result in the suspension or termination of hosting services, making the account inaccessible.

18. Hosting Fee Non-Payment Consequence

If the hosting fee is not paid on time, Review Catch reserves the right to suspend hosting services, rendering your account inactive until the hosting fee is fully paid, including any applicable reactivation charges.

19. Consent to Contact Provided Contacts
By using Review Catch’s platform, you confirm that any contact information you provide to us whether by uploading it to the platform or by emailing/updating a contact list, has been collected with the appropriate consent. You authorize Review Catch to send review requests and related communications to these contacts on your behalf. You acknowledge that it is your sole responsibility to ensure compliance with all applicable privacy, anti-spam, and electronic communications laws, including but not limited to obtaining valid consent under the Unsolicited Electronic Messages Act 2007 (NZ) or any relevant international regulations.

Review Catch Fulfillment Policy

Pricing and Refund Policy

Transparent Pricing

Review Catch offers transparent pricing for all its services. Our pricing plans are clearly outlined on our website and are based on the features and level of service provided. We offer three main pricing tiers: Starter, Hands Free, and Pro, catering to businesses of all sizes and needs. Each plan is priced competitively and offers value-driven features to help businesses effectively manage and improve their online reviews.

Refund Policy

Review Catch is committed to customer satisfaction. If you are not completely satisfied with our services within the first 30 days of your subscription, you may request a full refund. Refund requests must be submitted in writing to our customer support team within the specified timeframe. After 30 days, refunds will not be issued, but customers can cancel their subscription at any time, and the service will remain active until the end of the billing cycle.

Cancellation Policy

Customers can cancel their subscription at any time through their Review Catch account dashboard or by contacting our customer support team. Upon cancellation, access to Review Catch services will remain active until the end of the current billing cycle. No further charges will be incurred after cancellation.

Price Changes

Review Catch reserves the right to modify its pricing plans at any time. Customers will be notified in advance of any changes to their subscription fees. Price changes will only apply to future billing cycles and will not affect current subscription periods.

PCI Compliance and Payment Methods

Review Catch is committed to ensuring the security of our customers' payment information. Our website complies with the Payment Card Industry Data Security Standard (PCI DSS) to protect against unauthorized access and ensure secure transactions. We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Customers can also choose to pay via bank transfer or PayPal for added convenience.

Policy Updates

Review Catch may update its pricing and refund policy from time to time. Any changes to the policy will be communicated to customers via email and will be effective immediately upon posting on our website.

Contact Us If you have any questions or concerns about our pricing and refund policy, please contact our customer support team at

[email protected]. We are here to assist you and ensure that you have a positive experience with Review Catch.